PowerSportRX enables customers to connect and resolve support issues using a mobile video customer service platform. Customers can connect with dealers to submit and receive support in real-time via video. Advisors can manage multiple service tickets through a dashboard and remote video that allows them to see what the customer sees in real time. A customer service dashboard allows the dealer organization to see open cases, resolution status and capture customer feedback in real-time. By downloading PowerSportRX you agree to our privacy policy and terms of use.
Key Features
-Invite your network of trusted dealers and customers.
-Request support.
-Connect in real-time to resolve issues quickly.
Key Tips
-Requires 4G, LTE or WiFi
-Use wired or bluetooth headphones for the best audio experience
-Enable permissions for video, camera, mic, and contacts
-Once you join a session wait for your other party to join the call